Hi! I'm ♡

JHEAN
PALAZO

Shopify Virtual Assistant

Shopify Operations · Basic SEO · Automation

I help Shopify store owners save time by keeping the backend running smoothly, improving product visibility through SEO, and setting up automations that handle the repetitive work for them. I'm building my experience through real projects, and I bring a lot of care to everything I take on.

Let's Work Together See What I Do

Detail-Oriented.
Tech-Savvy.
Reliable.

What I Do

Three ways I help your
Shopify store grow

Pillar 01

Shopify Operations

Your store runs better when someone's keeping the backend organized. I handle the day-to-day so you have more time to focus on growing the business.

Process & fulfill orders end to end
Update product listings — titles, photos, descriptions, inventory
Handle refunds and customer inquiries
Monitor the sales dashboard & flag issues
Email marketing support (Klaviyo)
Inventory tracking & restocking alerts

Get Started → 01

Pillar 02

Basic SEO

Helping your products and pages get found by the right people, with real data behind every recommendation.

Keyword research — search volume & difficulty
Backlink analysis & competitor gap research
Rank tracking for target keywords
Technical SEO audit (standard checks)
On-page optimization for product pages
Reporting & actionable recommendations

Get Started → 02

Pillar 03

Automation

Replace hours of manual clicking with workflows that run 24/7, so nothing slips through even when you're offline.

Order notification & fulfillment automations
Inventory & replenishment alert flows
Customer lifecycle email sequences
Multi-step workflows with Zapier & n8n
AI-assisted store operations
SOP creation & process documentation

Get Started → 03

About Me

I'm a Shopify Virtual Assistant who genuinely enjoys helping store owners take the backend off their plate. My focus is on Shopify operations, basic SEO, and automation. If it saves you time and keeps your store running better, that's where I want to be.

I'm self-taught and still building my experience, but I take my work seriously. I'm detail-oriented, I communicate honestly, and I care about getting things right.

📍 City of San Fernando, La Union, Philippines

Available for US EST, PST & AU business hours

Skills & Expertise

Order processing & fulfillment

Product listing management (titles, photos, descriptions, inventory)

Refund & customer support handling

Email marketing — Klaviyo setup & flows

Inventory tracking & restocking coordination

Keyword research — volume & difficulty analysis

Backlink & competitor gap analysis

Rank tracking & technical SEO auditing

Workflow automation — Zapier & n8n

SOP creation & process documentation

What I Can Offer You

A STORE THAT RUNS SMOOTHER

Daily operations handled so you can stop firefighting and start growing.

PRODUCTS PEOPLE CAN FIND

SEO-optimized listings and pages that rank better and convert more.

TIME SAVED THROUGH AUTOMATION

Workflows that eliminate repetitive tasks and work around the clock.

A RELIABLE PARTNER

Clear communication, honest updates, and work done with care every time.

Experience

How I've been building my skills

Shopify Virtual Assistant

Self-Directed Practice & Freelance Projects

2024 – Present

Building Shopify skills through self-study and practice work, focusing on order flow, product listings, and store management.
Learning product listing management including titles, descriptions, inventory, and variants for clean, client-ready stores.
Studying SEO basics using Ahrefs and Google Search Console, covering keyword research, backlink analysis, and technical audits.
Building automation workflows with Zapier and n8n for common e-commerce needs like inventory alerts and order notifications.
Practicing Klaviyo email flows and list segmentation to support store marketing.
Creating SOPs and process documentation to keep workflows clear and easy to hand off.

Shopify Operations Product Listing Order Fulfillment Customer Support Klaviyo Keyword Research Technical SEO Zapier n8n Workflow Automation SOP Documentation

Remote Work Readiness

Internet: Fiber connection + mobile hotspot backup

Equipment: Laptop with HD webcam & noise-canceling headset

Workspace: Dedicated quiet workspace for calls and focused work

Hours: US EST, PST & AU business hours

Response: Replies within 24 hours

🇺🇸 English — Conversational 🇵🇭 Filipino — Native

Location

City of San Fernando, La Union

Philippines 🇵🇭 · GMT+8 · Open to international clients

My Work

Portfolio Projects

Pillar 01

Shopify Operations

A full walkthrough of my e-commerce VA work — handling customer support in Gorgias, building Klaviyo flows, managing inventory, and keeping Shopify stores running smoothly end to end.

ShopifyGorgiasKlaviyoInventoryClaude AI

View Full Portfolio

Pillar 02

Basic SEO

Documented SEO workflows covering keyword research, backlink analysis, technical audits with Screaming Frog, rank tracking, and page speed improvements — with real tool screenshots throughout.

Google Search ConsoleAhrefsSemrushScreaming FrogRank TrackingPage Speed

View Full Portfolio

Pillar 03

Automation

Workflow builds and process documentation across Zapier, Make, and n8n — plus project management setups in Asana and Notion that keep e-commerce operations organized and running on autopilot.

ZapierMake.comn8nAsanaNotionSlackLoom

View Full Portfolio

Get In Touch