Jhean Palazo - Workflow & AI Automation Specialist

API & Workflow Automation Specialist

AI & Workflow Automation for businesses drowning in repetitive admin work.

I streamline operations and build custom API integrations using Make, Zapier, and n8n to help businesses eliminate manual work and scale efficiently.

No pitch. Just a clear look at where you're losing time — and what can be automated.

8
Automations built
15+
Tools mastered
100%
You stay in control
8
Automations built & shipped
Scoped, built, and handed over with docs — not just demos
15+
Tools integrated across stacks
Make.com · n8n · GoHighLevel · HubSpot · Airtable & more
100%
You stay in control
Nothing touches your customers or your data without your sign-off first

Featured projects

Each project starts with a process map, not a tool list. Open any case study to see the problem, the reasoning, and what I built to solve it.

View all projects →
5 Workflow Systems
Built for real business operations

What I do

What I can build for you

Pick the problem that sounds most like yours. Each one removes a specific type of manual work — and replaces it with a system that runs on its own.

Speed-to-Lead

New leads get followed up in minutes, not hours.

No more manually checking messages or forgetting to follow up. The moment someone fills out your form or sends an inquiry, they get a personalised reply — and their details land in your calendar or CRM without you lifting a finger.

Make.com GoHighLevel Cal.com
Workflow Automation
🔗

The repetitive stuff your team does every day gets handled by a system.

Think of all the things your team does every single day that a trained person could do blindfolded — data entry, status updates, moving info between tools. I build systems that handle all of that automatically, 24/7, without errors.

Make.com n8n HubSpot Airtable
AI Chatbots & Agents
🤖

A smart front-line that answers, qualifies, and routes — 24/7.

Instead of hiring someone just to answer the same questions all day, you get an AI that handles the routine ones instantly — and passes the tricky ones to a real person with all the context already there. Your team only steps in when it's actually needed.

Claude AI Gemini API Make.com n8n

How I work

How a project works, start to finish

Same sequence every time. I do the hard thinking upfront — before anything is built — so there are no surprises halfway through and no expensive changes at the end.

01

Understand your ops

Before our first call I map your tools and current workflow - so you get a specialist who already knows where the friction is, not basic intake questions.

02

Discovery call

Scope the stack, the manual tasks consuming your team, and the outcome that matters. Leave with a clear automation pattern, the tools involved, and a realistic timeline - no vague proposals.

03

Get access & build

Credentials in, full workflow mapped end-to-end, build starts. Edge cases and blockers get resolved before they reach you - not surfaced mid-project as surprises.

04

QA test

Tested against missing data, malformed inputs, and real failure paths. Every AI action that touches customers or money runs through a human approval gate before it executes.

05

Go live & monitor

Deployed live with first runs monitored in real time. Handoff only happens after it processes real data cleanly - not on test data that doesn't reflect production.

06

Handoff & support

SOP documentation and Loom walkthroughs for every workflow delivered. Ongoing maintenance available - your team can operate everything without needing to come back to me for basics.

Client reviews

What to expect when you work with me

Testimonials from current engagements coming soon. In the meantime, here are the three things every single client gets — no exceptions.

Scoped fast, built lean

No bloated timelines or unnecessary complexity. Every project is scoped to exactly what's needed — nothing more, nothing less.

Your team can run it without me

Clear handover docs and a Loom walkthrough on every project. No dependency on me to keep things running.

Built on tools you already use

Or the best one for the job. No upselling new software for the sake of it — your existing stack gets the upgrade.

Verified testimonials from Upwork & direct clients — coming soon as engagements complete.

My standards on every project

🗺️

Map before you build

Every automation I've seen fail was built before the process was understood. I spend more time mapping the current workflow than most people spend on the build itself. That's where the real problems are.

⚠️

Design for what breaks

Most builders test the happy path and ship. I test missing fields, failed webhooks, edge-case inputs, and anything touching money or customers. A system that only works on good days isn't reliable — it's a liability.

📋

Hand it off clean

Every system I deliver includes documentation and a walkthrough. You shouldn't need to call me back to understand what I built. If your team can't operate it without me, I haven't finished the job.

Your team is doing manually what a workflow could do in seconds.

Tell me what's eating your team's time. I'll give you a clear look at what can be automated, what tool fits, and what's realistic — in 15 minutes.

No pitch. Just a clear look at where you're losing time — and what can be automated.

or send me an email